Cookie Policy

 

BACKGROUND:

The vCreate Service ("The Service") uses Cookies and similar technologies in order to distinguish you from other users. By using Cookies, We are able to provide you with a better experience and to improve The Service by better understanding how you use it. Please read this Cookie Policy carefully and ensure that you understand it. Your acceptance of Our Cookie Policy is deemed to occur if you continue using The Service. If you do not agree to Our Cookie Policy, please stop using The Service immediately.

1. Definitions and Interpretation

1.1 In this Cookie Policy, unless the context otherwise requires, the following expressions have the following meanings:

"Cookie"

means a small file placed on your computer or device by The Service when you visit certain parts of The Service and/or when you use certain features of The Service;

"Cookie Law"

means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and of EU Regulation 2016/679 General Data Protection Regulation ("GDPR");

"personal data"

means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by the UK Data Protection Act 2018 or EU Regulation 2016/679 General Data Protection Regulation ("GDPR"); and

"We/Us/Our"

means vCreate Ltd, a limited company registered in England under company number 01656771, whose registered address is 7 Devereux Road, Windsor, Berkshire, SL4 1JJ, UK.

2. Information About Us

2.1 The Service is owned and operated by vCreate Ltd, a limited company registered in England under company number 01656771, whose registered address is 7 Devereux Road, Windsor, Berkshire, SL4 1JJ, UK.

2.2 Our VAT number is GB 237857230.

2.3 Our Data Protection Officer is Ben Moore, and can be contacted by email at privacy@vcreate.tv, by telephone on +44 (0)333 121 8422, or by post at 27 Devereux Road, Windsor, Berkshire, SL4 1JJ, UK.

2.4 Our ICO registration number is ZA502424.

3. How Does The Service Use Cookies?

3.1 The Service may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of The Service and to provide and improve Our services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

3.2 All Cookies used by and on The Service are used in accordance with current Cookie Law. We may use some or all of the following types of Cookie:

3.2.1 Strictly Necessary Cookies

A Cookie falls into this category if it is essential to the operation of The Service, supporting functions such as logging in and account management.

3.2.2 Analytics Cookies

It is important for Us to understand how you use The Service, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping Us to improve The Service and your experience of it.

3.2.3 Functionality Cookies

Functionality Cookies enable Us to provide additional functions to you on The Service such as personalisation and remembering your saved preferences. Some functionality Cookies may also be strictly necessary Cookies, but not all necessarily fall into that category.

3.2.4 Targeting Cookies

It is important for Us to know when and how often you visit The Service, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics Cookies, this information helps us to better understand you and, in turn, to make The Service more relevant to your interests.

3.2.5 Persistent Cookies

Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit The Service.

3.2.6 Session Cookies

Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit The Service until you close your browser. Session Cookies are deleted when you close your browser.

3.3 Cookies on The Service are not permanent and will expire after 30 days.

3.4 For more details of the personal data that We collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Policy at https://www.vcreate.tv/privacy .

4. Consent and Control

4.1 Before Persistent Cookies are placed on your computer or device, you must check the "Remember me" box when logging into your account which will set those Cookies. By setting the Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, uncheck the "Remember me" box to reset the Cookies unless those Cookies are strictly necessary; however certain features of The Service may not function fully or as intended. You will be given the opportunity to set those Cookies again by re-checking the "Remember me" box when logging into your account.

4.2 In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

4.3 The links below provide instructions on how to control Cookies in all mainstream browsers:

4.3.1 Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB

4.3.2 Microsoft Internet Explorer: https://support.microsoft.com/en-us/kb/278835

4.3.3 Microsoft Edge: https://support.microsoft.com/en-gb/products/microsoft-edge (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)

4.3.4 Safari (macOS): https://support.apple.com/kb/PH21411?viewlocale=en_GB&locale=en_GB

4.3.5 Safari (iOS): https://support.apple.com/en-gb/HT201265

4.3.6 Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-Cookies-website-preferences

4.3.7 Android: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en (Please refer to your device's documentation for manufacturers' own browsers)

5. Changes to this Cookie Policy

5.1 We may alter this Cookie Policy at any time. Any such changes will become binding on you on your first use of The Service after the changes have been made. You are therefore advised to check this page from time to time.

5.2 In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.

6. Further Information

6.1 If you would like to know more about how We use Cookies, please contact Us at privacy@vcreate.tv, by telephone on +44 (0)333 121 8422, post at 7 Devereux Road, Windsor, Berkshire, SL4 1JJ, UK.

6.2 For more information about privacy and data protection, please visit the following URL https://www.vcreate.tv/privacy .