Trusted by healthcare partners around the world
Secure clinical video service for remote diagnosis, management and decision-making
Patients and carers upload videos, photos and data for a speedier diagnosis
Securely share with colleagues and other specialties for second opinions
Automatically push patient data to any Electronic Medical Record
Securely share with colleagues and other specialties for second opinions
Automatically push patient data to any Electronic Medical Record
Secure clinical video service for remote diagnosis, management and decision-making
- Patients and carers upload videos, photos and data for a speedier diagnosis
- Securely share with colleagues and other specialties for second opinions
- Automatically push patient data to any Electronic Medical Record
How it works
Patients/carers are invited by email or SMS to register for an account and provide appropriate consent.
Once activated, patients/carers upload videos and photos, and answer specialty-based clinical questions on their mobile device.
Once activated, patients/carers upload videos and photos, and answer specialty-based clinical questions on their mobile device.
Clinicians access patient videos, photos and data for review on any device at any time.
They can securely share patient data, including screen recordings of test results or investigations, with colleagues and specialist teams for second opinions.
They can securely share patient data, including screen recordings of test results or investigations, with colleagues and specialist teams for second opinions.
Clinical notes are added along with specialty classifications. Teams can communicate with patients/carers in multiple languages with auto-translation.
All patient data can be integrated with Electronic Medical Records supporting FHIR.
All patient data can be integrated with Electronic Medical Records supporting FHIR.

Health Economic Report
Healthcare Improvement Scotland published a 2022 report into vCreate Neuro for the diagnosis and management of adults and children with epilepsy and other neurological disorders.
Findings show that 93% of clinicians felt that it was useful in making a diagnosis and 97% felt it improved the quality of care provided. Upon referral, vCreate Neuro can reduce patient waiting times by up to 90%.
Read the report summary for more findings on how NHS Scotland achieved clinical efficiencies through reduced waiting lists and service improvement.
Benefits for everyone
- Speedier, more accurate diagnosis
- Remotely monitor and support patients with ongoing conditions
- Share data with colleagues and different specialties for second opinions
- Reduce waiting lists with remote triage
- Prioritise patient groups to maximise impact of care
- Optimise workforce productivity
- Strengthen relationships with clinical teams
- Communicate in multiple languages with auto-translation
- Greater convenience and peace of mind for patients, families and carers
- Digitise clinical care pathways
- Upload videos, photos and data to any Electronic Medical Record
- Improve remote care, minimise patient travel and reduce carbon emissions
Specialties

Adult and Paediatric Neurology teams are able to:
- Remotely diagnose and manage neurological conditions
- Triage patients quickly and reduce waiting lists
- Reduce rates of misdiagnosis
- Enable teaching and research with digital consent
Read the full case study.

General Paediatric teams in hospitals are able to:
- Quickly triage and refer patients to the right specialist
- Reduce waiting times following referrals from primary care
- Avoid unnecessary travel and carbon emissions
- Streamline communication between specialties
Read the full case study.

SLT teams in hospitals and the community are able to:
- Receive and review video assessments recorded in the home
- Triage patients remotely and reduce waiting lists
- Diagnose with greater accuracy and speed
- Monitor progress and provide ongoing support
Read the full case study.
vCreate Forms
Our vCreate Forms feature allows clinical users to digitise paper forms and share reminders with patients, families and staff.
From epilepsy passports to medication checklists, all the forms are completely customisable. Published forms can be accessed and responses monitored remotely, uploaded to the Electronic Medical Record and shared with other services to enhance multi-centre collaboration and ensure consistency of care.
Learn more about vCreate Forms
What clinicians are saying

vCreate Neuro has transformed how we use carer-recorded video in our service. We are diagnosing epilepsy more rapidly and preventing misdiagnosis. Families feel more in control and better connected to the service.
Professor Sameer Zuberi, Consultant Paediatric Neurologist. The Royal Hospital for Children, Glasgow, UK

vCreate has had a particular impact on our epilepsy surgery programme. Children being evaluated for epilepsy surgery, for whom we can obtain good home videos of their seizures, can sometimes avoid prolonged admissions to hospital to capture seizures on EEG. This speeds up the process of determining whether surgery is an option, a treatment which can potentially cure their epilepsy, and also means that prolonged inpatient investigations are targeted at those children for whom there is no alternative.
Dr Robert Robinson, Consultant Paediatric Neurologist. Great Ormond Street Hospital, London, UK

We found vCreate Neuro easy to use and straightforward to explain to families. Even when face to face appointments or live consultations were viable, the pre-recorded patient videos acted as a useful supplement to help direct our focus of care, highlighting any potential issues with a baby's development.
Hilary Cruickshank, Clinical Specialist Neonatal Physiotherapist, Edinburgh, UK

vCreate has given us a safe and convenient way for patients to send in videos and for these to be reviewed and commented on, with good governance and documentation. This has allowed us to move away from patients trying to email videos, sending in pen drives or just showing videos on their own phones in clinic. The system brings efficiencies for the team, and better access to seizure videos that can be key in making the right diagnosis.
Dr Khalid Hamandi, Consultant Neurologist, Cardiff, UK
Watch us on

Enhanced Security and Clinical Safety

Powered by Microsoft Azure with security features including Web Application Firewall, Advanced Threat Protection and Encryption-at-Rest.

Compliant with HIPAA / DTAC inc. DCB 0129 (Clinical Safety Management), Cyber Essentials certified and registered with the UK ICO.

Approved by more than 150 Healthcare Organisations around the world with regular CREST-certified Penetration Testing.
Awards






