Secure clinical video service for remote diagnosis, management and decision-making

    Patients and carers upload videos, photos and data for a speedier diagnosis
    Securely share with colleagues and other specialties for second opinions
    Automatically push patient data to any Electronic Patient Record (EPR)

 

Secure clinical video service for remote diagnosis, management and decision-making


  • Patients and carers upload videos, photos and data for a speedier diagnosis

  • Securely share with colleagues and other specialties for second opinions

  • Automatically push patient data to any Electronic Patient Record (EPR)


 
 

Trusted by the NHS in over 70 services



  • NHS Lothian
  • GOSH
  • Sheffield
  • Bochum
  • Evelina
  • UHC Wales
  • CUH
  • Southampton
  • GGC
  • Newcastle
 
 






How it works
Patients/carers are invited by email or SMS to register for an account and provide appropriate consent.

Once activated, patients/carers upload videos and photos, and answer specialty-based clinical questions on their mobile device.



 
Clinicians access patient videos, photos and data for review on any device at any time.

They can securely share patient data, including screen recordings of test results or investigations, with colleagues and specialist teams for second opinions.



 
Clinical notes are added along with specialty classifications. Teams can communicate with patients/carers in multiple languages with auto-translation.

All patient data can be integrated with Electronic Patient Records (EPR) supporting FHIR.


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Health Economic Report
 

Health Economic Report


Healthcare Improvement Scotland published a 2022 report into vCreate Neuro for the diagnosis and management of adults and children with epilepsy and other neurological disorders.​

Findings show that 93% of clinicians felt that it was useful in making a diagnosis and 97% felt it improved the quality of care provided. Upon referral, vCreate Neuro can reduce patient waiting times by up to 90%.

Read the report summary for more findings on how NHS Scotland achieved clinical efficiencies, service improvement and average cost savings of £675 per patient.







Benefits for everyone
 


Improve diagnostics and monitoring

  • Speedier, more accurate diagnosis

  • Remotely monitor and support patients with ongoing conditions

  • Share data with colleagues and different specialties for second opinions


 


Reduce costs

  • Prevent unnecessary investigations and appointments

  • Reduce unscheduled admissions

  • Optimise workforce productivity



 
 


Empower patients and families

  • Strengthen relationships with clinical teams

  • Communicate in multiple languages with auto-translation

  • Greater convenience and peace of mind for patients, families and carers


 


Transform services

  • Digitise clinical care pathways

  • Upload videos, photos and data to any Electronic Patient Record (EPR)

  • Improve remote care, minimise patient travel and reduce carbon emissions


 
 



Specialties
 

Neurology
Neurology

Adult and Paediatric Neurology teams are able to:

  • Remotely diagnose and manage neurological conditions

  • Triage patients quickly and reduce waiting lists

  • Reduce misdiagnosis and unnecessary investigations

  • Enable teaching and research with digital consent



Read the full case study.


 

General Paediatrics
General Paediatrics

General Paediatric teams in hospitals are able to:

  • Quickly triage and refer patients to the right specialist

  • Reduce waiting times following referrals from primary care

  • Avoid unnecessary clinics, admissions and investigations

  • Streamline communication between specialties





 

Speech & Language Therapy
Speech & Language Therapy

SLT teams in hospitals and the community are able to:

  • Receive and review video assessments recorded in the home

  • Triage patients remotely and reduce waiting lists

  • Diagnose with greater accuracy and speed

  • Monitor progress and provide ongoing support





Read the full case study.


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What clinicians are saying
 
The Royal Hospital for Children, Glasgow, UK
     vCreate Neuro has transformed how we use carer-recorded video in our service. We are diagnosing epilepsy more rapidly, preventing misdiagnosis and saving unnecessary investigations. Families feel more in control and better connected to the service.     

Professor Sameer Zuberi, Consultant Paediatric Neurologist. The Royal Hospital for Children, Glasgow, UK
Great Ormond Street Hospital, London, UK
     vCreate has had a particular impact on our epilepsy surgery programme. Children being evaluated for epilepsy surgery, for whom we can obtain good home videos of their seizures, can sometimes avoid prolonged admissions to hospital to capture seizures on EEG. This speeds up the process of determining whether surgery is an option, a treatment which can potentially cure their epilepsy, and also means that prolonged inpatient investigations are targeted at those children for whom there is no alternative.     

Dr Robert Robinson, Consultant Paediatric Neurologist. Great Ormond Street Hospital, London, UK
The Royal Hospital for Children and Young People, Edinburgh
     We found vCreate Neuro easy to use and straightforward to explain to families. Even when face to face appointments or live consultations were viable, the pre-recorded patient videos acted as a useful supplement to help direct our focus of care, highlighting any potential issues with a baby's development.     

Hilary Cruickshank, Clinical Specialist Neonatal Physiotherapist, Edinburgh, UK
Cardiff and Vale UHB, Cardiff
     vCreate has given us a safe and convenient way for patients to send in videos and for these to be reviewed and commented on, with good governance and documentation. This has allowed us to move away from patients trying to email videos, sending in pen drives or just showing videos on their own phones in clinic. The system brings efficiencies for the team, and better access to seizure videos that can be key in making the right diagnosis.     

Dr Khalid Hamandi, Consultant Neurologist, Cardiff, UK
     
 
 
 




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Enhanced Security and Clinical Safety
 

Microsoft Azure
Powered by Microsoft Azure with security features including Web Application Firewall, Advanced Threat Protection and Encryption-at-Rest.


 

NHS Digital Tools Library
DTAC Compliant inc. DCB 0129 (Clinical Safety Management), Cyber Essentials certified and registered with the UK ICO.



 

Information Governance
Approved by over 100 UK NHS Trusts with regular CREST-certified Penetration Testing. HM Government G-Cloud Supplier.



 


Awards
 


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