Secure video diaries providing reassurance to families in Neonatal Units
- Nursing teams send videos, photos and messages to families
- Available in multiple languages on any device at any time
- Parents can download their videos and photos to keep forever
Trusted by over 130 neonatal units around the world
Benefits for everyone
- Help reduce separation anxiety when parents can't be on the unit
- Involve siblings, grandparents and extended family members with updates
- Share educational videos from the unit with families
- Improve breastmilk expression at home, as reported by the British Medical Journal
- Capture and share visual updates of milestones and moments that may be missed
- Parents can download their videos and photos to keep forever
- Multi-language feature auto-translates messages to and from families
- Parents can access the service on any device at any time
- Create customisable forms, including Parent Passports
- Videos and photos are taken without impacting clinical duties
- Less intrusive than live-streaming solutions
- Simple, intuitive and quick to use
Neonatal Follow-up Feature
Our Neonatal Follow-up feature supports Neonatal Therapists with rapid precision diagnostics and management.
When referred by their clinical team, parents and caregivers can securely share smartphone-recorded videos and patient data for review to screen for early signs of adverse developmental outcomes.
Read our case study with NHS Scotland.
vCreate for Follow-Up allows our team to be infinitely more flexible and provide further touchpoints with parents during their child’s crucial developmental stages. With this new asynchronous video pathway, we can ensure more of our high-risk patients are regularly monitored.
Suzanne Offer, Paediatric Physiotherapist, NHS Highland, UK
Suzanne Offer, Paediatric Physiotherapist, NHS Highland, UK
FAQ's
vCreate Forms
Our vCreate Forms feature allows clinical users to digitise paper forms and share reminders with patients, families and staff.
From patient experience surveys to discharge checklists, all forms are completely customisable and neonatal networks can standardise templates for the region, ensuring consistency of care.
Learn more about vCreate Forms
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A Parent Story
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What clinicians are saying
Many parents are not able to be with their baby in the Neonatal Unit all day; video updates are a brilliant way of providing reassurance to mums and dads during a stressful time because they can actually see their baby and ask questions.
Dr Neil Patel, Consultant Neonatologist. The Royal Hospital for Children, Glasgow, UK
The technology fits our family-integrated model perfectly because it helps parents stay actively involved with their newborn and the care team. Parents have asked for this kind of support for some time now and we're pleased that we can now make it easily available to them.
Alyssa Haight, Clinical Learning Specialist, NICU. Kingston Health Sciences, Ontario, Canada
We love vCreate here. It is extremely simple to use for both families and staff. It is all web-based so nothing is kept on local devices. It is overwhelmingly well received. It is brilliant and, we think, far less intrusive than the 24 hour live streaming options that are available.
Dr Ruth Armstrong, Consultant Neonatologist. The Royal Children's Hospital, Melbourne, Australia
The vCreate Diaries service has completely changed the way we do things on the unit. It takes very little time to send a video or picture and, when we receive positive comments back from families, it’s so uplifting and motivating to know the difference they have made.
Rebecca Jack, Staff Nurse. The Children's Heart Unit, Freeman Hospital, Newcastle, UK
Enhanced Security and Clinical Safety
Powered by Microsoft Azure with security features including Web Application Firewall, Advanced Threat Protection and Encryption-at-Rest.
Compliant with HIPAA / DTAC inc. DCB 0129 (Clinical Safety Management), Cyber Essentials certified and registered with the UK ICO.
Approved by more than 150 Healthcare Organisations around the world with regular CREST-certified Penetration Testing.
Awards
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Join our network of sponsors and partners to make a positive difference to families in your region.