vCreate Introduces New ‘Secure Video Transfer’ Feature so Parents of Sick Children Can Receive On Demand Progress Update
14 September 2017
Secure Video Messaging provider, vCreate, has launched an additional feature to their video messaging platform that allows parents whose baby has been transferred from a neonatal intensive care unit (NICU) to a paediatric intensive care unit (PICU), within the same NHS hospital, to receive video updates made by nurses.
In April of this year, the Neonatal Intensive Care Unit at the Royal Hospital for Children, Glasgow, became the first in the UK to use Secure Video Messaging when parents of premature babies were not able to be by their baby’s cotside. Parents of patients being cared for at RHC NNU have found that receiving reassuring video updates helps to reduce their anxiety, and have asked for access to video messaging to be extended to the Paediatric Intensive Care Unit (PICU) at the Royal Hospital for Children.
The video transfer feature enables nurses in the NICU to securely share patient videos internally, so that parents whose child began their journey to recovery in the neonatal intensive care unit, can continue to receive video updates of their child from the paediatric intensive care unit.
The Paediatric Intensive Care Unit at the Royal Hospital for Children in Glasgow will be the first unit of its kind in the UK to record and send on-demand video updates of their patients to parents. Dr Chris Kidson, Consultant Paediatric Intensivist, explains why they chose vCreate videos: “Parents told us that they wanted to carry on receiving video updates of their child so we felt it was important to integrate the service into PICU. Pictures paint a thousand words, videos even more: sharing real-time personal videos - that can be chronologically linked to form a unique diary - offers the parents a treasured gift at a time of great emotional turmoil.’
Ben Moore, Founder of vCreate, said: “By linking instances of vCreate, we will be able to provide greater continuity for parents, whilst delivering more value for NHS hospitals. The system makes it easy not only for nurses, on both departments, to make videos; it also means that the existing care team is able to login, and transfer the parent account plus all video clips that have been made of a baby in the NICU over to the nursing team in PICU. This benefits nursing teams because they are able to continue to offer a service that parents love, and parents because they will continue to receive progress updates of their child; and, once the child has been sent home, they will be able to download video clips that document the child’s entire hospital journey.”
For more information about Secure Video Messaging and the ‘Secure Video Transfer’ feature that enables nurses to transfer video clips from the NICU to the PICU, visit, vcreate.tv/securevideomessaging, or contact the team at vCreate to request your demo on 0333 121 8422.