Keep families connected with secure video and photo updates from the NICU
Quickly and easily share meaningful videos and photos with families, to help provide reassurance and reduce separation anxiety.
- Send regular, multi-language updates from existing unit devices
- Support family-integrated care to help improve developmental outcomes
- Enhance family wellbeing, lessen calls to the unit and boost staff morale
- Send regular, multi-language updates from existing unit devices
- Support family-integrated care to help improve developmental outcomes
- Enhance family wellbeing, lessen calls to the unit and boost staff morale
Keep families connected with secure video and photo updates from the NICU
Quickly and easily share meaningful videos and photos with families, to help provide reassurance and reduce separation anxiety.
- Send regular, multi-language updates from existing unit devices
- Support family-integrated care (FICare) to help improve developmental outcomes
- Enhance family wellbeing, lessen calls to the unit and boost staff morale
Trusted by over 130 neonatal units around the world
Benefits for everyone
- Fits into existing workflows with no impact on clinical duties
- Available in multiple languages with auto translation
- Used on existing unit devices with no IT resource required
- Keeps families involved with care and supports bonding
- Reduces stress, which can lead to a shorter stay in hospital
- Can help lower the risk of complications and re-admission rates
- Keeps families connected with meaningful and reassuring updates
- Provides reassurance, lessening calls into the unit
- Strengthens relationships between staff and families
- No expensive additional hardware or setup required
- Positive updates can be shared with wider family and kept forever
- Improves equity of access, available for every baby at no extra cost
Features that make a difference
Multi-language support: Available in multiple languages with automatic translation for greater equity of access.
Customisable communication tools: Easily create and share customised content such as educational resources, digital forms, individual and group messages. Add themed effects and stickers to videos and photos to record milestones and add a personal touch.
Meaningful memories: Families can download all their videos, photos and messages to keep forever.
Parent voices: Enable families to send in stories or songs to be played to their baby when they can't be there.
Case Studies
Video diaries service in the Trevor Mann Baby Unit, Brighton, UK helps keep families connected with their babies in the neonatal unit.
Case Study: UK
Case Study: UK
Carle Foundation Hospital in Urbana, USA implements video diaries to keep families connected and improve outcomes in the NICU.
Case Study: USA
Case Study: USA
St Boniface Hospital in Winnipeg, Canada choose the vCreate NICU Diaries service to keep families connected with their babies.
Case Study: Canada
Case Study: Canada
What clinicians are saying
Many parents are not able to be with their baby in the Neonatal Unit all day; video updates are a brilliant way of providing reassurance to mums and dads during a stressful time because they can actually see their baby and ask questions.
Dr Neil Patel, Consultant Neonatologist. The Royal Hospital for Children, Glasgow, UK
The technology fits our family-integrated model perfectly because it helps parents stay actively involved with their newborn and the care team. Parents have asked for this kind of support for some time now and we're pleased that we can now make it easily available to them.
Alyssa Haight, Clinical Learning Specialist, NICU. Kingston Health Sciences, Ontario, Canada
We love vCreate here. It is extremely simple to use for both families and staff. It is all web-based so nothing is kept on local devices. It is overwhelmingly well received. It is brilliant and, we think, far less intrusive than the 24 hour live streaming options that are available.
Dr Ruth Armstrong, Consultant Neonatologist. The Royal Children's Hospital, Melbourne, Australia
The vCreate Diaries service has completely changed the way we do things on the unit. It takes very little time to send a video or picture and, when we receive positive comments back from families, it’s so uplifting and motivating to know the difference they have made.
Rebecca Jack, Staff Nurse. The Children's Heart Unit, Freeman Hospital, Newcastle, UK
Neonatal Therapy and Follow-up
Our Neonatal Therapy and Follow-up feature supports Neonatal Therapists with rapid precision diagnostics and management.
Physiotherapy, OT, Dietetic, Psychology and Speech and Language clinicians record and upload treatment sessions to vCreate, along with contextual data. These videos are then made available to the families, accessible in multiple languages, and integrated into the EHR (Electronic Health Record).
Parents and caregivers can also securely share smartphone-recorded videos and patient data for review to screen for early signs of adverse developmental outcomes.
vCreate allows our team to be infinitely more flexible and provide further touchpoints with parents during their child’s crucial developmental stages. With this new asynchronous video pathway, we can ensure more of our high-risk patients are regularly monitored.
Suzanne Offer, Paediatric Physiotherapist, NHS Highland, UK
Suzanne Offer, Paediatric Physiotherapist, NHS Highland, UK
vCreate Forms
Our vCreate Forms feature allows clinical users to digitize paper forms and share reminders with patients, families and staff.
From patient experience surveys to discharge checklists, all forms are completely customizable and neonatal networks can standardize templates for the region, ensuring consistency of care.
Learn more about vCreate Forms
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