Secure video technology for healthcare transformation

    Patients and carers upload videos, photos and data for a speedier diagnosis
    Unit teams send videos, photos and messages to reassure patient families
    Communicate in multiple languages on any device at any time
    Digitise the patient pathway with customisable forms and reminders






Secure video technology for healthcare transformation


  • Patients and carers upload videos, photos and data for a speedier diagnosis

  • Unit teams send videos, photos and messages to reassure patient families

  • Communicate in multiple languages on any device at any time

  • Digitise the patient pathway with customisable forms and reminders




Used in over


200


health organisations



 

By more than


75,000


patients and families


 

Sending and receiving


700,000


videos and photos




 

Trusted by healthcare partners around the world



  • GGC
  • GOSH
  • Mount Sinai
  • Kinderspital
  • CHI
  • Sheffield
  • Evelina
  • CHAS
  • RHC Melbourne
  • St Boniface
  • UHC Wales
  • CUH
  • Portiuncula
  • NHS Lothian
  • Norfolk & Norwich
  • Grange University Hospital
  • Kingston
  • NHS Highland
  • Southampton
  • Newcastle
 
 
 





vCreate Neuro

vCreate Neuro

Secure video service to support clinical teams with remote diagnosis, management and decision-making.

How it works:

  • Invited patients/carers upload videos, photos and clinical data

  • Clinicians review uploads and respond to patients/carers within the app

  • All uploads and data can be shared with colleagues and integrated with the EMR



Find out more
 
vCreate Diaries

vCreate Diaries

Secure video diary service to provide reassurance and help minimise separation anxiety for families in Neonatal Units.

How it works:

  • Unit staff take videos and photos to securely upload

  • Families are notified and log in to access on any device

  • Videos and photos can be downloaded to keep forever



Find out more
 


 
 
 




As featured on

As featured on
 




What clinicians are saying
 
The Royal Hospital for Children, Glasgow, UK
     vCreate Neuro has transformed how we use carer-recorded video in our service. We are diagnosing epilepsy more rapidly and preventing misdiagnosis. Families feel more in control and better connected to the service.     

Professor Sameer Zuberi, Consultant Paediatric Neurologist. The Royal Hospital for Children, Glasgow, UK
The Royal Children's Hospital, Melbourne, Australia
     We love vCreate here. It is extremely simple to use for both families and staff. It is all web-based so nothing is kept on local devices. It is overwhelmingly well received. It is brilliant and, we think, far less intrusive than the 24 hour live streaming options that are available.     

Dr Ruth Armstrong, Consultant Neonatologist. The Royal Children's Hospital, Melbourne, Australia
Great Ormond Street Hospital, London, UK
     vCreate has had a particular impact on our epilepsy surgery programme. Children being evaluated for epilepsy surgery, for whom we can obtain good home videos of their seizures, can sometimes avoid prolonged admissions to hospital to capture seizures on EEG. This speeds up the process of determining whether surgery is an option, a treatment which can potentially cure their epilepsy, and also means that prolonged inpatient investigations are targeted at those children for whom there is no alternative.     

Dr Robert Robinson, Consultant Paediatric Neurologist. Great Ormond Street Hospital, London, UK
The Children's Heart Unit, Freeman Hospital, Newcastle, UK
     The vCreate Diaries service has completely changed the way we do things on the unit. It takes very little time to send a video or picture and, when we receive positive comments back from families, it’s so uplifting and motivating to know the difference they have made.     

Rebecca Jack, Staff Nurse. The Children's Heart Unit, Freeman Hospital, Newcastle, UK
     
 
 



vCreate Forms
 

vCreate Forms


vCreate Forms helps clinical teams streamline clinical processes and improve the patient experience.​

Teams can create, import and digitise existing forms and schedule reminders for patients, families and staff. Published forms can be accessed and responses monitored remotely, uploaded to the Electronic Medical Record (EMR) and shared with other services to standardise care.

Read more about vCreate Forms









What patients and families are saying

What patients and families are saying
 
   I have wanted this access to share videos with the neuro team for several years now. I’m so pleased we can now do this. It helps the parents, the medical team and also getting what’s right for the patient.   


   I recommend this service to every parent in my position. I am beyond grateful to the staff for sending me my little videos. You can always have another peek at them, and they just keep you sane in the knowledge that they are getting the best care possible. All hail EVERY neonatal staff member, as they all go out of their way to make your journey as stress free as possible. Unbelievably grateful.   


   Very easy to use, and thanks to the online service it saves a lot it time but also gives us reassurance that the behaviour will be assessed and if needed further action taken.   



 
 
Enhanced Security and Clinical Safety
 

Powered by Microsoft Azure with Web Application Firewall, Advanced Threat Protection and Encryption-at-Rest.
Powered by Microsoft Azure with security features including Web Application Firewall, Advanced Threat Protection and Encryption-at-Rest.


 

Compliant with HIPAA / DTAC inc. DCB 0129 (Clinical Safety Management), Cyber Essentials certified and registered with the UK ICO.
Compliant with HIPAA / DTAC inc. DCB 0129 (Clinical Safety Management), Cyber Essentials certified and registered with the UK ICO.



 

Approved by more than 150 Healthcare Organisations around the world with regular CREST-certified Penetration Testing.
Approved by more than 150 Healthcare Organisations around the world with regular CREST-certified Penetration Testing.








Awards
 
Winner of the Assistive Technology Awards 2023 'Best Solution for Monitoring' award
Winner of the Health Tech Digital Awards 2022 'Best Communication Solution' award
Winner of the Nursing Times Workforce Awards 2021 'Best Use of Technology to Improve the Working Environment' award with the Neonatal Unit at the Countess of Chester Hospital
Winner of the Scottish Health Awards 2020 'Innovation Award - vCreate COVID-19 Project Team, NHS Greater Glasgow and Clyde' award with NHS Greater Glasgow and Clyde
Winner of the Health Tech Digital Awards 2020 'Best Communication Solution' award
Winner of the UK NTA 2019 'Healthcare Technology of the Year' award
Winner of the Health Tech News Awards 2017 'Winner of the Year' award


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