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Secure Video Messaging technology to help minimise separation anxiety in parents of children in Neonatal and Paediatric Units





Secure Video Messaging technology to help minimise separation anxiety in parents of children in Neonatal and Paediatric Units

vCreate is a Secure Video Messaging service that allows clinical teams in Neonatal and Paediatric Units to send video updates to parents for those times when they're unable to be with their child.

Available globally to units of any size and NHS Trusted in the UK, our unique, sponsor-led funding model means the service is free to parents and could come at no cost to units.

Request a demo to see how vCreate can help support families and staff in your unit.




Winner of the Health Tech News Awards 2017 'Winner of the Year' award
Winner of the Health Tech News Awards 2017 "Winner of the Year" award


 
Winner of the UK NTA 2019 'Healthcare Technology of the Year' award
Winner of the UK NTA 2019 "Healthcare Technology of the Year" award


 
Winner of the Health Tech Digital Awards 2020 'Best Communication Solution' award
Winner of the Health Tech Digital Awards 2020 "Best Communication Solution" award


Winner of the Scottish Health Awards 2020 'Innovation Award - vCreate COVID-19 Project Team, NHS Greater Glasgow and Clyde' award.
Winner of the Scottish Health Awards 2020 "Innovation Award - vCreate COVID-19 Project Team, NHS Greater Glasgow and Clyde" award with NHS Greater Glasgow and Clyde


 
Winner of the Nursing Times Workforce Awards 2021 'Best Use of Technology to Improve the Working Environment' award with the Neonatal Unit at the Countess of Chester Hospital
Winner of the Nursing Times Workforce Awards 2021 "Best Use of Technology to Improve the Working Environment" award with the Neonatal Unit at the Countess of Chester Hospital


 
Winner of the Health Tech Digital Awards 2022 'Best Communication Solution' award
Winner of the Health Tech Digital Awards 2022 "Best Communication Solution" award






See vCreate on

BBC Breakfast


 


Benefits for families, children and unit teams
 


Regular video updates provide reassurance and are accessible on any device, 24 hours per day
Regular video updates provide reassurance and are accessible on any device, 24 hours per day


 


UK NHS Trusted, the Secure Video Messaging service is controlled by unit staff at all times
UK NHS Trusted, the Secure Video Messaging service is controlled by unit staff at all times


 


Supports FICare - siblings, grandparents and extended family become more involved
Supports FICare - siblings, grandparents and extended family become more involved


 


Videos are recorded on a unit device with the option to add personalised text to the video
Videos are recorded on a unit device with the option to add personalised text to the video


 


Parents can download their videos to keep forever when their child leaves the unit
Parents can download their videos to keep forever when their child leaves the unit


 


Our sponsor-led funding model means your unit could qualify for the service at no cost
Our sponsor-led funding model means your unit could qualify for the service at no cost




Request a Demo
 




How vCreate Video Diaries work

 

What families are saying on Facebook
 
BBC Facebook







The Royal Hospital for Children, Glasgow

" Many parents are not able to be with their baby in the Neonatal Unit all day; video updates are a brilliant way of providing reassurance to mums and dads during a stressful time because they can actually see their baby and ask questions. "

Neil Patel, Consultant Neonatologist. The Royal Hospital for Children, Glasgow



Newcastle Hospitals NHS Foundation Trust

" The vCreate Diaries service has completely changed the way we do things on the unit. It takes very little time to send a video or picture and, when we receive positive comments back from families, it’s so uplifting and motivating to know the difference they have made. As the process is quick and easy to learn, it was simple for our team to work it into our daily routine. "

Rebecca Jack, Staff Nurse. The Children’s Heart Unit, Freeman Hospital, Newcastle



Darent Valley Hospital SCBU, Dartford

" I would definitely recommend vCreate; it means so much to parents; much more than phoning and being told their baby is okay, now parents can see how their child is doing for themselves. "

Helen Coates, Neonatal Sister. Darent Valley Hospital SCBU, Dartford


Clinical & Information Governance
 

Powered by Microsoft Azure with Advanced Threat Protection and Encryption-at-Rest
Powered by Microsoft Azure with Advanced Threat Protection and Encryption-at-Rest.


 

UK NHS Trusted, Cyber Essentials certified and registered with the UK ICO.
UK NHS Trusted, Cyber Essentials certified and registered with the UK ICO.


 

Assessed and approved by Information Governance teams in over 100 UK NHS Trusts
Assessed and approved by Information Governance teams in over 100 UK NHS Trusts


 


Customisable digital consent for regulatory compliance within Paediatric and Adult services
Customisable digital consent for regulatory compliance within Paediatric and Adult services


 

Bespoke DPIA, DPA and JWA documentation. Regular CREST-certified Penetration Testing.
Bespoke DPIA, DPA and JWA documentation. Regular CREST-certified Penetration Testing.


 

Adherence to the oWASP Top Ten with a security-first approach to DevOps
Adherence to the oWASP Top Ten with a security-first approach to DevOps








Your unit could receive vCreate at no cost

Your unit could receive vCreate at no cost.

The vCreate Secure Video Messaging service can be funded through corporate or charity sponsorship.

See a selection of our fabulous sponsors, they really are the best!

Find out more