15 December 2023
Jade has nominated Sam from Singleton Hospital because she was a great support during her son, Caio's, neonatal stay.
"I can't put into words how fantastic Sam was. I was having an extra hard day when she was looking after Caio. However, speaking to Sam made me instantly feel better.
Sam took the time to talk to me. She was so personable and understanding which made me feel at ease.
Sam is so kind and caring. She showed me how to do his observations and tube feed him.
She also showed me how to get him out of his incubator which was the best thing!
I was so happy that she was looking after Caio.
I will never be able to thank all the staff enough for their amazing work and care throughout our stay. However, Sam will always hold a special place in our hearts."
The way you take the time to talk to families and make them feel at ease makes the world of difference.
Would you like to nominate a NICU Superhero?
Our NICU Superhero Award is very popular so we only open up nominations for a short time. For updates on when we will be opening them up again, keep an eye on our Instagram page.