Keep families connected with secure video and photo updates from the NICU
Quickly and easily share meaningful videos and photos with families, to help provide reassurance and reduce separation anxiety.
- Less costly and intrusive than live-streaming options, available for every family
- Send regular, multi-language updates from existing unit devices
- Boost staff morale, lessen calls to the unit and improve satisfaction scores
- Less costly and intrusive than live-streaming options, available for every family
- Send regular, multi-language updates from existing unit devices
- Boost staff morale, lessen calls to the unit and improve satisfaction scores
Keep families connected with secure video and photo updates from the NICU
Quickly and easily share meaningful videos and photos with families, to help provide reassurance and reduce separation anxiety.
- Less costly and intrusive than live-streaming options, available for every family
- Send regular, multi-language updates from existing unit devices
- Boost staff morale, lessen calls to the unit and improve satisfaction scores
Trusted by over 130 neonatal units around the world
Benefits for everyone
- No expensive additional hardware or setup required
- Positive updates can be shared with wider family and kept forever
- Improves equity of access, available for every baby at no extra cost
- Fits into existing workflows with no impact on clinical duties
- Available in multiple languages with auto translation
- Used on existing unit devices with no IT resource required
- Strengthens relationships between staff and families
- Provides reassurance, lessening calls into the unit
- Keeps families connected, enhancing their experience
- Keeps families involved with care and supports bonding
- Reduces stress, which can lead to a shorter stay in hospital
- Can help lower the risk of complications and re-admission rates
Features that make a difference
Multi-language support: Available in multiple languages with automatic translation for greater equity of access.
Customizable communication tools: Easily create and share customized content such as educational resources, digital forms, individual and group messages. Add themed effects and stickers to videos and photos to record milestones and add a personal touch.
Meaningful memories: Families can download all their videos, photos and messages to keep forever.
Parent voices: Enable families to send in stories or songs to be played to their baby when they can't be there.
Case Studies
Carle Foundation Hospital in Urbana, USA implements video diaries to keep families connected and improve outcomes in the NICU.
Case Study: USA
Case Study: USA
St Boniface Hospital in Winnipeg, Canada choose the vCreate NICU Diaries service to keep families connected with their babies.
Case Study: Canada
Case Study: Canada
Video diaries service in the Trevor Mann Baby Unit, Brighton, UK helps keep families connected with their babies in the neonatal unit.
Case Study: UK
Case Study: UK
What clinicians are saying
With live streaming services, parents often miss important moments as they can't be watching 24/7 and nothing is recorded. Whereas, even if parents are here, it's been incredibly impactful to capture and celebrate those moments using vCreate and create a downloadable NICU diary that they can keep forever.
Kara Weigler, Nurse Manager, Carle Foundation Hospital, Urbana, IL, USA
The technology fits our family-integrated model perfectly because it helps parents stay actively involved with their newborn and the care team. Parents have asked for this kind of support for some time now and we're pleased that we can now make it easily available to them.
Alyssa Haight, Clinical Learning Specialist, NICU. Kingston Health Sciences, Ontario, Canada
We love vCreate here. It is extremely simple to use for both families and staff. It is all web-based so nothing is kept on local devices. It is overwhelmingly well received. It is brilliant and, we think, far less intrusive than the 24 hour live streaming options that are available.
Dr Ruth Armstrong, Consultant Neonatologist. The Royal Children's Hospital, Melbourne, Australia
Many parents are not able to be with their baby in the Neonatal Unit all day; video updates are a brilliant way of providing reassurance to mums and dads during a stressful time because they can actually see their baby and ask questions.
Dr Neil Patel, Consultant Neonatologist. The Royal Hospital for Children, Glasgow, UK
The vCreate Diaries service has completely changed the way we do things on the unit. It takes very little time to send a video or picture and, when we receive positive comments back from families, it’s so uplifting and motivating to know the difference they have made.
Rebecca Jack, Staff Nurse. The Children's Heart Unit, Freeman Hospital, Newcastle, UK
Neonatal Therapy and Follow-up
Our Neonatal Therapy and Follow-up feature supports Neonatal Therapists with rapid precision diagnostics and management.
Physiotherapy, OT, Dietetic, Psychology and Speech and Language clinicians record and upload treatment sessions to vCreate, along with contextual data. These videos are then made available to the families, accessible in multiple languages, and integrated into the EHR (Electronic Health Record).
Parents and caregivers can also securely share smartphone-recorded videos and patient data for review to screen for early signs of adverse developmental outcomes.
vCreate allows our team to be infinitely more flexible and provide further touchpoints with parents during their child’s crucial developmental stages. With this new asynchronous video pathway, we can ensure more of our high-risk patients are regularly monitored.
Suzanne Offer, Paediatric Physiotherapist, NHS Highland, UK
Suzanne Offer, Paediatric Physiotherapist, NHS Highland, UK
vCreate Forms
Our vCreate Forms feature allows clinical users to digitize paper forms and share reminders with patients, families and staff.
From patient experience surveys to discharge checklists, all forms are completely customizable and neonatal networks can standardize templates for the region, ensuring consistency of care.
Learn more about vCreate Forms
Enhanced Security and Clinical Safety
Powered by Microsoft Azure with security features including Web Application Firewall, Advanced Threat Protection and Encryption-at-Rest.
Compliant with HIPAA / DTAC inc. DCB 0129 (Clinical Safety Management), Cyber Essentials certified and registered with the UK ICO.
Approved by more than 150 Healthcare Organizations around the world with regular CREST-certified Penetration Testing.
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