Today's NICU Superhero is Assistant Psychologist, Charlotte!


31 July 2020
      

Today's NICU Superhero is Assistant Psychologist, Charlotte!

Today's NICU Superhero nomination is a little different, Charlotte has been nominated by her colleagues.

Charlotte Peters is an Assistant Psychologist at the Newborn Care Unit at John Radcliffe Hospital in Oxford. Today is her final day on the unit before she sails off into the sunset to continue her studies in Psychology, but before she leaves, her colleagues wanted to let her know that she will be missed and got in touch to nominate her as their NICU Superhero!

As an Assistant Psychologist, Charlotte's role involves supporting parents with a premature or poorly baby in the neonatal intensive care unit. As this can be a deeply traumatic experience for the whole family, the work of psychologists is vital in helping to support the mental health and wellbeing of mothers, fathers and siblings.

In her role, Charlotte also lead the implementation of vCreate in Oxford, so that families could receive video and photo updates of their baby when they were apart. Nicola Young, Deputy Sister and Clinical Educator in the Newborn Care Unit, wanted to congratulate Charlotte as she has been a valued member of the team. She got in touch to see if we could help celebrate this special lady on her final day, telling us:

"Charlotte Peters has run with vCreate in Oxford NNU and all of the staff and families love it. She has been so passionate about "her baby" and it would be lovely to honour her in some way before she leaves us."

We couldn't agree more and Charlotte's Psychology colleagues, Dr Jacinta Cordwell and Dr Joanna Mann, also had some lovely words to share:

"Charlotte has been integral to supporting the development and use of vCreate on the Oxford neonatal unit. It has made a huge difference to the families we care for. We are so thankful for all her efforts. She truly is a vCreate Superhero."

And finally, Ben (here at vCreate Towers) had some words that he wanted us to share:

"Charlotte has been a joy to work with and her feedback and suggestions have helped us to develop the system and improve the service for families. The whole team wish her well and hope our paths will cross again in the future."

Congratulations to you Charlotte, your NICU Superhero certificate and rosette are heading your way. Thank you for all your support and good luck in your future studies, we hope to see you again some day!



Ava's mum and dad nominate Leanne from Aberdeen


24 July 2020
      

Ava's mum and dad nominate Leanne from Aberdeen

Today's nomination for our NICU Superhero Award comes from The Shetlanders, Joanne Stewart and Ross Smith. Their baby girl, Ava, was born in Shetland at 38 weeks and 6 days gestation and was transferred to Aberdeen Maternity Hospital the following day.

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Secure Video Updates sent from Adult Critical Care during COVID-19


23 July 2020
      

Secure Video Updates sent from Adult Critical Care during COVID-19

Previously used in Neonatal and Paediatric Intensive Care Units and Children's Hospices, vCreate's Secure Video Messaging service has been utilised by Adult Intensive Care Units across Scotland throughout COVID-19. Health Innovation South East Scotland have published this case study from NHS Lothian, vCreate: A new communication tool during Covid-19 in Adult Critical Care, which details how teams adapted quickly to ensure that vital communication between the critical care team and the families of patients in the intensive care unit continued, once visiting restrictions came into place.

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Catherine and Steven nominate Maura as their PICU Superstar


17 July 2020
      

Catherine and Steven nominate Maura as their PICU Superstar

Catherine and Steven Urquhart's baby girl recently underwent heart surgery at just 7 months of age. Catherine told us that, "Sophia-Louise is an absolute superstar, she was sitting up the very next day, her surgeon told us how strong and feisty she had been throughout. Her strength is inspirational and certainly helped her mummy and daddy through."Well Sophia isn't the only superstar that Catherine and Steven know and they got in touch to nominate their PICU Superstar for our award.

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Meet Superstar Savitha from John Radcliffe Hospital PICU


15 July 2020
      

Meet Superstar Savitha from John Radcliffe Hospital PICU

Today's PICU Superstar is from the Paediatric Intensive Care Unit at John Radcliffe Hospital in Oxford. Hannah Webb contacted us to tell us about two very special little girls, her daughters, Freya and Millie. The girls had a difficult start and required a stay in the PICU before they were well enough to go home. Hannah has high praise for the entire team, but could only nominate one for our PICU Superstar Award, here's who she chose and why:
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Amy from Royal Stoke University Hospital is today's NICU Superhero


10 July 2020
      

Amy from Royal Stoke University Hospital is today's NICU Superhero

Gemma and Jason have chosen to nominate Amy Davies from Royal Stoke University Hospital. Owen and Alexander were born prematurely at 27 weeks and 3 days gestation, and cared for by the team in the Neonatal Intensive Care Unit at the Royal Stoke University Hospital. Very sadly, Alexander passed away 6 days later. Owen fought on, spending over 4 months in the unit before he was strong enough to go home.

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Bringing Summer to the NICU and PICU with new photo stickers!


10 July 2020
      

Bringing Summer to the NICU and PICU with new photo stickers!

Our new photo effects will be going live later on today. Amongst the new additions are a number of Summer themed stickers ... think ice creams, palm trees ... you get the idea. We hope these cute little graphics will add a nice touch to the snaps being taken in the hospital and sent on to families at home.

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Your latest NICU Superhero is Hayley from King's Mill Hospital


03 July 2020
      

Your latest NICU Superhero is Hayley from King's Mill Hospital

Emma and Michael are the proud parents of two little beauties, Leo and Bonnie. Both children were born prematurely, and although they are doing fantastically well today, their first few days and weeks in this world were spent under the watchful eyes of those working in the Neonatal Intensive Care Unit. Leo is the couple's eldest and he was born back in 2015.

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Rebecca knows two PICU Superstars, little Darci-Rae and Heather


30 June 2020
      

Rebecca knows two PICU Superstars, little Darci-Rae and Heather

Today's nomination for our PICU Superstar Award was sent in by Rebecca, on behalf of her, Malcolm and their family. Darci-Rae was born prematurely and arrived 3 and a half weeks early, she spent 8 days in the Neonatal Intensive Care Unit before heading home. Born with a hole in her heart, little Darci-Rae needed a heart operation and was admitted to the Paediatric Intensive Care Unit at the Royal Hospital for Children in Glasgow.

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Mara's mum and dad nominate Rob as their NICU Superhero


26 June 2020
      

Mara's mum and dad nominate Rob as their NICU Superhero

Today's nomination for our NICU Superhero Award comes from Mara's mum and dad, Leanne and Kris. When Mara was born prematurely at 29 weeks gestation via emergency caesarean, it was the beginning of a six and a half week journey between the two neonatal units in the city of Leeds. Starting at Leeds General Infirmary and then moving to St James's University Hospital, she was cared for by two fantastic neonatal teams.

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Congratulations to Catriona from the Neonatal Unit in Paisley


19 June 2020
      

Congratulations to Catriona from the Neonatal Unit in Paisley

Baby Finn was born prematurely at 34 weeks gestation and required a stay in the Neonatal Intensive Care Unit at the Royal Alexandra Hospital in Paisley, until he was well enough to go home. Finn's mum Angela contacted us on behalf of herself and Finn's dad Stephen, to share their words of thanks for those who cared for their little man. Although caring for these tiny humans and their parents is a team effort, we simply haven't enough rosettes to go around (!) and so each family can only nominate one member of the team for our NICU Superhero Award.

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Laura and David Nominate Megan as their PICU Superstar!


18 June 2020
      

Laura and David Nominate Megan as their PICU Superstar!

Today's nomination for our PICU Superstar Award comes from Oliver's parents, Laura and David Milne. Oliver spent six nights in the Paediatric Intensive Care Unit at the Royal Hospital for Children in Glasgow, as he experienced breathing difficulties following routine surgery and required intubation.

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New video and photo effects for Father's Day are on the way


17 June 2020
      

New video and photo effects for Father's Day are on the way

This Sunday is Father's Day and we are getting geared up to help units celebrate this special day. Life has changed so dramatically in recent weeks and it's been especially difficult for father's with children in the hospital. Coronavirus has impacted heavily on the amount of time parents have been able to spend with their children and babies on the unit, and some have had to restrict access to dads altogether. This has been incredibly hard for families and staff.
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Congratulations to NICU Superhero Beckie from Gloucestershire Royal


12 June 2020
      

Congratulations to NICU Superhero Beckie from Gloucestershire Royal

Today's nomination for our NICU Superhero Award comes from Arthur's parents, Natalie and James Groome. Little Arthur was born prematurely at 27 weeks gestation and cared for by the team in the neonatal unit at Gloucestershire Royal Hospital. Natalie got in touch to tell us about one member of the team in particular who will always hold a special place in their hearts, Beckie Diaco

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Linda from Glasgow has become your first PICU Superstar!


11 June 2020
      

Linda from Glasgow has become your first PICU Superstar!

We recently launched our new PICU Superstar Award to help celebrate the wonderful work of those caring for critically ill children in Paediatric Intensive Care Units. Today, we are delighted to share the first nomination ...Lorraine Pollock has nominated her family's PICU Superstar on behalf of herself, her husband Craig, and their little girl Robyn. Robyn is 9 months old today (happy 9 months to you) and spent three months in the Paediatric Intensive Care Unit at the Royal Hospital for Children in Glasgow earlier this year.

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Dana nominates Margherita from the NICU at John Radcliffe


05 June 2020
      

Dana nominates Margherita from the NICU at John Radcliffe

It's time to unmask another NICU Superhero! Today's nomination for our NICU Superhero Award, which celebrates the exceptional work of those caring for poorly and premature babies in neonatal units, comes from Dana. Dana would like to nominate Neonatal Nurse Margherita Lazzerini for the care she gave to her little boy Rohan. Rohan arrived on Christmas Day (what a day to make an entrance) and was born via emergency cesarean at 37 weeks and 4 days gestation.

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Our new photo effects feature is live and ready to go!


01 June 2020
      

Our new photo effects feature is live and ready to go!

Today our new photo effects feature has gone live and we are so excited to enable this for teams using vCreate.Throughout the year we like to introduce new themed video effects that clinical staff can add to their videos for families, helping to mark special occasions such as Christmas and Easter. Well from today, units will be able to add effects to the photos they take and send to their families too.
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Little Noah's NICU Superhero is Laura from PRM in Glasgow


29 May 2020
      

Little Noah's NICU Superhero is Laura from PRM in Glasgow

Baby Noah was born prematurely at 30 weeks and 6 days gestation and spent the first 8 weeks of his life in the Neonatal Intensive Care Unit. Throughout this period, he received specialist care in two different hospitals and it was during his time at the Princess Royal Maternity Hospital in Glasgow, that his mum and dad met Laura.

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Nara's mummy nominates Celeste as her NICU Superhero!


22 May 2020
      

Nara's mummy nominates Celeste as her NICU Superhero!

Chioma's baby girl Nara was born prematurely at 25 weeks and 2 days gestation. Because little Nara arrived so early, she spent 96 days in the Neonatal Intensive Care Unit at Southmead Hospital in Bristol until she was strong enough to go home. Chioma wanted to say an extra special thank you to the team that helped her through those days and has nominated NICU Staff Nurse Celeste for our NICU Superhero Award!

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Do you know a PICU Superstar? Nominate them for our award!


18 May 2020
      

Do you know a PICU Superstar? Nominate them for our award!

Following the success of our NICU Superhero Award (which celebrates the work of those caring for poorly and premature babies in neonatal units), the time has come to recognise the equally outstanding work of those in our Paediatric Intensive Care Units. Today we launch our PICU Superstars Award to thank those who take such wonderful care of our poorliest children (and their parents) in intensive care units across the UK.

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Gillian has Nominated Valerie from Aberdeen Maternity Hospital


15 May 2020
      

Gillian has Nominated Valerie from Aberdeen Maternity Hospital

Congratulations to today's NICU Superhero, it's Valerie Simmons from the neonatal unit at Aberdeen Maternity Hospital! Valerie was nominated by Gillian Scott, following the premature birth of her little girl last October. Baby Jennifer was born at 36 weeks and 6 days gestation, weighing just 4oz 10lbs.

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Laura from King's Mill Hospital gets Becky's Vote for Our Award


08 May 2020
      

Laura from King's Mill Hospital gets Becky's Vote for Our Award

Last September, Holly Rose Palmer couldn't wait to join the world and was born prematurely at 31 weeks gestation. Holly needed to stay in the hospital until she was strong enough to go home and spent 4 ½ weeks on the neonatal unit at King's Mill Hospital. During that time, one particular member of the neonatal team left a lasting impression on Holly's mum Becky, so much so that she nominated her for our NICU Superhero Award:

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vCreate is Now Available to All UK Children’s Hospices at No Cost


06 May 2020
      

vCreate is Now Available to All UK Children’s Hospices at No Cost

Last December saw Zoë's Place Baby Hospice in Middlesbrough become the first hospice to implement vCreate. They use it to record and send secure video and photo updates of the children in their care, to parents when they are apart. We are delighted to now share that Children's Hospices Across Scotland (CHAS) have also begun using the system to help support their families, and they have already received some wonderful feedback.

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Congratulations to Kate from the Royal Hospital for Children, Glasgow


01 May 2020
      

Congratulations to Kate from the Royal Hospital for Children, Glasgow

On Tuesday we crowned your NICU Superhero of the Year 2020 - today we enter the third year of our award! Over the last few years we have received 79 nominations from the parents of premature or poorly babies. They wanted to share their thanks and praise for those special people who helped them when their babies were born too soon or too unwell to go home right away.

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Anna from Darent Valley Hospital is Your NICU Superhero of the Year!


28 April 2020
      

Anna from Darent Valley Hospital is Your NICU Superhero of the Year!

Today we crowned your NICU Superhero of the Year 2020 in a live draw on Facebook and Anna Slee won the title!Our NICU Superhero of the Year Award is a great excuse to make an extra big fuss of all those superheroes who have been nominated over the last year.

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It's Nearly Time to Crown Your NICU Superhero of the Year!


21 April 2020
      

It's Nearly Time to Crown Your NICU Superhero of the Year!

Each Friday we reveal a parent nomination for our NICU Superhero Award, an award which celebrates all those who care for poorly and premature babies in our Neonatal Intensive Care Units. Parents get in touch to share their stories and to say an extra special thank you to those who touched their lives and helped them when they needed it most.

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A Video Guide for Parents: Taking Care of Yourself During COVID-19


07 April 2020
      

A Video Guide for Parents: Taking Care of Yourself During COVID-19

This is a difficult time for everyone, but it must be particularly distressing for parents with babies in the neonatal unit. With visiting restrictions now in place to help protect babies, parents, staff and the wider public during the coronavirus outbreak, many parents are now unable to spend as much time with their baby as they would like.We recognise that this must be placing an incredible strain on the mental health and wellbeing of mothers and fathers, so we reached out to our frien

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Digital Consent Function Enabled to Speed Up the Registration Process


03 April 2020
      

Digital Consent Function Enabled to Speed Up the Registration Process

We have developed a new feature to help streamline the registration process for units using vCreate.When parents and family members register for a vCreate account to receive video and photo updates from the unit, they are currently required to sign a physical consent form. We have introduced a new feature that units may choose to enable, which allows users to give their consent digitally.
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In response to COVID-19, vCreate is now available to Adult ICUs


17 March 2020
      

In response to COVID-19, vCreate is now available to Adult ICUs

Due to restricted family visiting during the COVID-19 outbreak, many Adult Intensive Care Units are seeking new ways to keep families and friends of patients updated. Separation of critically ill patients will be a major source of emotional distress for families and healthcare workers. Synchronous ‘live’ communication (e.g. phone, video calls) between very busy critical care teams and patient families will be challenging.
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Supporting Family Communications During the Coronavirus Outbreak


14 March 2020
      

Supporting Family Communications During the Coronavirus Outbreak

Due to restricted family visiting during the COVID-19 outbreak, as well as the possibility of parents contracting the virus and being unable to visit their child, recently published RCPCH guidance suggests that units should "seek to mitigate loss of family contact with video techniques." vCreate is an NHS Trusted video messaging service specifically designed for neonatal and paediatric units to securely share video and photo updates with parents and wider family to help minimise separation anxiety.

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Units Can Measure the Impact of vCreate's Secure Video Diary


25 February 2020
      

Units Can Measure the Impact of vCreate's Secure Video Diary

Parent feedback is vitally important to units and their sponsors ... and us! Understanding the impact that video and photo updates are having on families assists us as we strive to improve the service we offer, helps motivate unit staff, and enables charities to communicate how their funds are helping to support families when they need it most.
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vCreate Launch New Messages System


19 February 2020
      

vCreate Launch New Messages System

Units using vCreate can now benefit from our new Messages System to send email and SMS messages to parents, in addition to videos and photos.This system is a one-way messaging service, allowing teams to send quick updates to parents without the need to make a video or take a photo. There are built-in templates to save staff time, such as a ‘Daily Update from the Unit’ which can be populated with weight and feeds information.

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vCreate Launch Champions Programme to Improve Unit Support


22 January 2020
      

vCreate Launch Champions Programme to Improve Unit Support

As we continue to launch in more units, we want to help teams make the best possible use of vCreate to send secure, reassuring video updates to parents when they can’t be on the unit. Many units are doing an amazing job already - which is why we have created the vCreate Champions Programme
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2019: What a Year! Here are our Highlights from the last 12 months


05 January 2020
      

2019: What a Year! Here are our Highlights from the last 12 months

So 2020 is here, Happy New Year! We wanted to take a moment to reflect on some of our highlights from the past 12 months as 2019 was a fantastic year for us, here’s what we got up to during that time:BBC BreakfastWe were delighted that the use of vCreate in the neonatal unit at Princess Anne Hospital in Southampton was covered by BBC South, BBC Woman’s Hour and BBC Breakfast!

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vCreate Launches at Zoë’s Place Baby Hospice in Middlesbrough


04 December 2019
      

vCreate Launches at Zoë’s Place Baby Hospice in Middlesbrough

Today we attended the launch of vCreate in the first hospice in the UK, Zoë’s Place Baby Hospice in Middlesbrough. Also in attendance were the neonatal charity Leo’s, who recently partnered with the hospice to help reach even more families in the region by working together. Leo's are funding the use of vCreate's Secure Video Messaging Diary in four neonatal units in the North East and wanted to bring the system to families using the hospice.

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World Prematurity Day saw the launch of vCreate in more units!


18 November 2019
      

World Prematurity Day saw the launch of vCreate in more units!

Yesterday was World Prematurity Day and neonatal units across the world held celebrations to mark this special day in the neonatal calendar. It is a day to raise awareness of premature birth and also to celebrate all those babies who were born too soon, they have all fought hard to be where they are today. Two neonatal units launched vCreate as a part of their celebrations and we are delighted to welcome more neonatal units to the vCreate family!
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Celebrating One Year of vCreate in the PICU at RHC, Glasgow


04 November 2019
      

Celebrating One Year of vCreate in the PICU at RHC, Glasgow

Twelve months ago today, the Paediatric Intensive Care Unit at the Royal Hospital for Children in Glasgow became the first PICU to launch vCreate’s Secure Video Diary! Staff on the unit use the app to record video and photo updates of children on the unit, and send them on to their families via text or email when they cannot be with their child.

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Webinar: Implementing Family Integrated Care in the Neonatal Unit


02 September 2019
      

Webinar: Implementing Family Integrated Care in the Neonatal Unit

An invitation to neonatal nurses, join us as we hear how the neonatal unit at Aberdeen Maternity Hospital successfully implemented family integrated care, and the benefits this shift in culture brought.We know from speaking with units that many are finding the move towards a parent-led model of care a challenge... mindsets and ways of doing things can be so ingrained and it takes real courage to go in a different direction.

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vCreate Launch Series of Training Webinars for Unit Staff


15 July 2019
      

vCreate Launch Series of Training Webinars for Unit Staff

Following our recent feedback survey for unit staff using vCreate's Secure Video Messaging System, we have identified a need for some additional training. Today we are excited to launch a series of online training webinars, to enable all staff who want to use the system to support families in their unit with video and photo updates, to do so confidently.

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Over 1,200 videos and photos sent from the PICU at RHC, Glasgow


24 June 2019
      

Over 1,200 videos and photos sent from the PICU at RHC, Glasgow

This weekend another milestone was reached. We are happy to share that the total number of videos and photos made by staff in the Paediatric Intensive Care Unit at the Royal Hospital for Children in Glasgow, reached over 1,200! The PICU team record short video updates of their patients and send them securely, via text or email, to their families at times when they cannot be by their child's side. The updates provide reassurance as they simply can't be in the unit 24/7.
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vCreate Wins Healthcare Technology of the Year at the National Technology Awards 2019


20 May 2019
      

vCreate Wins Healthcare Technology of the Year at the National Technology Awards 2019

vCreate is thrilled to announce that we have won the Healthcare Technology of the Year Award at the National Technology Awards 2019! The National Technology Awards celebrate the very best technologies that the UK has to offer at a glittering awards ceremony in London; hosted this year by comedian, Lucy Porter. vCreate was shortlisted twice.

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Next Wednesday is Kangaroo Care Awareness Day, Let's Get Cuddling!


08 May 2019
      

Next Wednesday is Kangaroo Care Awareness Day, Let's Get Cuddling!

Kangaroo Care Awareness Day is an annual event which takes place on 15th May, to highlight the importance and benefits of touch for babies and their parents. Kangaroo Care, a process also known as skin-to-skin, is where babies are held by their parents across their bare chest, so that the skin is touching.

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Video Updates Helping to Reduce Separation Anxiety in Parents


15 April 2019
      

Video Updates Helping to Reduce Separation Anxiety in Parents

Today marks the launch of the UK’s first ever Neonatal Mental Health Awareness Week, a week dedicated to highlighting the importance of support for the mental health and wellbeing of parents and staff in neonatal intensive care units. When babies are born prematurely or with health complications, they can spend days, weeks and sometimes months in the hospital receiving specialist care, and this can have a lasting impact on parents and families.

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