Harry’s Parents Nominate Emma from the Royal Alexandra Hospital


03 April 2020
      

Harry’s Parents Nominate Emma from the Royal Alexandra Hospital

Once again the nation took to their doorsteps last night to clap for our carers, a show of appreciation for all the healthcare (and other key) workers who are keeping us safe and well. Today we continue to acknowledge the hard work of those caring for poorly and premature babies in neonatal units, with our NICU Superhero Award.

Today's nomination comes from Harry's mum and dad, Suzanne and Liam McKechnie. Harry was born prematurely and cared for in the neonatal unit at the Royal Alexandra Hospital in Paisley, it was there that they met their NICU Superhero, Emma Steele. Here's what Suzanne told us about their experience in the NICU and why they chose to nominate Emma:

"My husband and I would like to nominate Emma from RAH NICU, she was our superhero! Our little man was born at 29 weeks and 6 days gestation and we were petrified to say the least.

From day one Emma made us feel safe and we knew Harry was really in his "Aunty's" care when we couldn't be there! She really made us feel like family friends and on the hardest days was there to support us. Even when Harry needed a suppository - not a nice experience - Harry helped us along with his rather interesting facial expressions which gave the three of us a giggle.

I felt at complete ease when Emma was on shift as she KNEW my son. She deserves this nomination as she always went above and beyond for our boy who turned one at the end of January. Thank you from Suzanne, Liam and Harry."


Well done Emma! Suzanne has shared some lovely photos of how Harry is doing and you can see them here.

Join the search for NICU Superheroes!

To let the parents in your neonatal unit know about our NICU Superhero Award, we've designed a poster which you can print off and display so that more parents can learn about our quest to unmask those NICU Superheroes out there.




Digital Consent Function Enabled to Speed Up the Registration Process


03 April 2020
      

Digital Consent Function Enabled to Speed Up the Registration Process

We have developed a new feature to help streamline the registration process for units using vCreate.When parents and family members register for a vCreate account to receive video and photo updates from the unit, they are currently required to sign a physical consent form. We have introduced a new feature that units may choose to enable, which allows users to give their consent digitally.
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Congratulations to Maria from John Radcliffe Hospital in Oxford!


27 March 2020
      

Congratulations to Maria from John Radcliffe Hospital in Oxford!

Last night we joined the #clapforourcarers, as the nation came together at 8pm to thank those NHS heroes who are working so hard to keep us safe during this challenging time. Today we continue to share parent nominations for our NICU Superhero Award, an award which celebrates the work and dedication of neonatal teams across the UK.
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Debbie from the QEUH in Glasgow is Stephanie’s NICU Superhero


20 March 2020
      

Debbie from the QEUH in Glasgow is Stephanie’s NICU Superhero

We need to praise our NHS heroes now more than ever. Let's see who is today's NICU Superhero ...Today's parent nomination for our NICU Superhero Award comes from Stephanie Corral. Stephanie's baby Darragh was born prematurely and arrived 8 weeks early, so needed a little extra special care in the neonatal unit at the Queen Elizabeth University Hospital in Glasgow. Stephanie got in touch to let us know about one member of the team in particular who she felt deserved recognition for her hard work.

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In response to COVID-19, vCreate is now available to Adult ICUs


17 March 2020
      

In response to COVID-19, vCreate is now available to Adult ICUs

Due to restricted family visiting during the COVID-19 outbreak, many Adult Intensive Care Units are seeking new ways to keep families and friends of patients updated. Separation of critically ill patients will be a major source of emotional distress for families and healthcare workers. Synchronous ‘live’ communication (e.g. phone, video calls) between very busy critical care teams and patient families will be challenging.
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Supporting Family Communications During the Coronavirus Outbreak


14 March 2020
      

Supporting Family Communications During the Coronavirus Outbreak

Due to restricted family visiting during the COVID-19 outbreak, as well as the possibility of parents contracting the virus and being unable to visit their child, recently published RCPCH guidance suggests that units should "seek to mitigate loss of family contact with video techniques." vCreate is an NHS Trusted video messaging service specifically designed for neonatal and paediatric units to securely share video and photo updates with parents and wider family to help minimise separation anxiety.

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Jenson’s mum and dad have nominated Rebecca from Darent Valley


13 March 2020
      

Jenson’s mum and dad have nominated Rebecca from Darent Valley

Frazer and Amy contacted us just before Christmas as they wanted to thank their NICU Superhero, Rebecca Holmes, as she had helped to care for their baby at Darent Valley Hospital. Their little boy Jenson was born prematurely at 35 weeks gestation and spent two days on the Walnut Ward Special Care Baby Unit.

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Today’s NICU Superhero is Tracey from the RAH in Paisley!


06 March 2020
      

Today’s NICU Superhero is Tracey from the RAH in Paisley!

It's Friday once again, so it's time to reveal another parent nomination for our super duper NICU Superhero Award!Congratulations to today's NICU Superhero, it's Tracey Hughes from the Royal Alexandra Hospital in Paisley! Tracey has been nominated by Freddie's mum and dad Jodie and Bryan, they got in touch to share their experience on the neonatal unit, following the premature birth of their little boy.

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Karen from William Harvey Hospital is Bobbie’s NICU Superhero


28 February 2020
      

Karen from William Harvey Hospital is Bobbie’s NICU Superhero

It's time to reveal another parent nomination for our NICU Superhero Award! Today's nomination comes from Tina's mummy Bobbie King.Bobbie contacted us when her daughter was receiving special care in the neonatal unit at the William Harvey Hospital in Ashford, to let us know about a super special member of the NICU team looking after her daughter Tina.

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Units Can Measure the Impact of vCreate's Secure Video Diary


25 February 2020
      

Units Can Measure the Impact of vCreate's Secure Video Diary

Parent feedback is vitally important to units and their sponsors ... and us! Understanding the impact that video and photo updates are having on families assists us as we strive to improve the service we offer, helps motivate unit staff, and enables charities to communicate how their funds are helping to support families when they need it most.
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Leanne from the LGI gets Sam and Chris’s vote for our Award


21 February 2020
      

Leanne from the LGI gets Sam and Chris’s vote for our Award

Today's nomination for our NICU Superhero Award comes from Oliver's parents, Sam and Chris Wiseman. Oliver was cared for by the team at the Leeds General Infirmary, and when we asked Sam about her little boy's journey so far, this is what she told us:

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vCreate Launch New Messages System


19 February 2020
      

vCreate Launch New Messages System

Units using vCreate can now benefit from our new Messages System to send email and SMS messages to parents, in addition to videos and photos.This system is a one-way messaging service, allowing teams to send quick updates to parents without the need to make a video or take a photo. There are built-in templates to save staff time, such as a ‘Daily Update from the Unit’ which can be populated with weight and feeds information.

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Our Special Video Effect for Valentine's Day is Now Live


10 February 2020
      

Our Special Video Effect for Valentine's Day is Now Live

This coming Friday is Valentine’s Day and we are ready to help vCreate users make it a special day for their families Today we have put our new Valentines themed video effect live. The effect (which our vCreate Champions have had a sneak preview of) can be added to videos that clinical staff make for families. Staff simply record their videos as normal and then select the new Valentines option from the background drop down when they come to edit the clip, easy.
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Thea’s mummy Rachael has nominated Emmy from Southmead NICU


07 February 2020
      

Thea’s mummy Rachael has nominated Emmy from Southmead NICU

Today's nomination for our NICU Superhero Award comes from Thea's mummy, Rachael Hunt. Her little girl was born prematurely at 27 weeks gestation, weighing just 1lb 7oz and spent an incredible 126 days in the neonatal intensive care unit at Southmead Hospital in Bristol. Rachael told us: "Leaving your baby overnight every night for days, weeks and months is heartbreaking, but the staff at the unit became like family and looked after our girl as if she were their own. We can't tha

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Abby nominates Angie from RUH Bath as her NICU Superhero


31 January 2020
      

Abby nominates Angie from RUH Bath as her NICU Superhero

It's time to reveal another parent nomination for our NICU Superhero Award!Today's nomination comes from Charlie's mummy Abby Sharper. Charlie was born prematurely at 32 weeks and 4 days gestation, weighing 4lb 12oz. During the first few weeks of his life he received care in not one, but two hospitals. Abby also required a hospital stay following the delivery, here she tells us her story and names the NICU Superhero who helped her on this journey:
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Kayleigh names Jocelyn from Aberdeen as her NICU Superhero


24 January 2020
      

Kayleigh names Jocelyn from Aberdeen as her NICU Superhero

Today's nomination for our NICU Superhero Award comes from Blaise’s mummy Kayleigh Heddle As Blaise was born prematurely and arrived seven and a half weeks early, he required a stay in the neonatal unit at Aberdeen Maternity Hospital, where he spent 4 weeks before he was strong enough to go home.

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vCreate Launch Champions Programme to Improve Unit Support


22 January 2020
      

vCreate Launch Champions Programme to Improve Unit Support

As we continue to launch in more units, we want to help teams make the best possible use of vCreate to send secure, reassuring video updates to parents when they can’t be on the unit. Many units are doing an amazing job already - which is why we have created the vCreate Champions Programme
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Beat the Blue Monday Blues with Our Competition!


20 January 2020
      

Beat the Blue Monday Blues with Our Competition!

Today is Blue Monday, a day which is said to be the most depressing day of the year - oh joy - well don't worry because we've got it covered with a competition aimed to help us all focus on taking better care of ourselvesWe all know the essentials that help us to feel good ... quality sleep, managing stress levels and taking time to focus on ourselves to see what our bodies need, but it can be difficult when we are all so busy with our jobs, families and other commitments.

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Charlotte’s mum Lynn nominates former NICU warrior Jodie


17 January 2020
      

Charlotte’s mum Lynn nominates former NICU warrior Jodie

Today's nomination for our NICU Superhero Award comes from Lynn Alexander. Lynn's daughter Charlotte was one of the stars of our Little Miracles Advent Calendar and featured behind door number 17. Charlotte was born prematurely at 27 weeks and 6 days gestation and was cared for in three neonatal units, the Royal Hospital for Children in Glasgow, the Princess Royal Maternity Hospital in Glasgow and the Royal Alexandra Hospital in Paisley.

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Kay from the QEUH in Glasgow is Lauren’s NICU Superhero


10 January 2020
      

Kay from the QEUH in Glasgow is Lauren’s NICU Superhero

When Hunter was born prematurely at 26 weeks gestation, he was cared for by the neonatal team at the Queen Elizabeth University Hospital in Glasgow. He is now home and doing well, and described by his mum Lauren McMillan, as, "a wee monkey!" Well that wee monkey just celebrated his first Christmas at home, what a special time for the family.
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